Refund Policy

At Dream Wear, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• Unworn, unused, and in original condition

• With tags attached

• In the original packaging

• Accompanied by proof of purchase or order confirmation

To start a return, please contact us at dreamwear987@gmail.com.

Once your return request is approved, our team will provide you with the return address and complete return instructions.

Please note: Items sent back without contacting us first will not be accepted.

Damaged, Wrong, or Defective Items

Please inspect your order upon arrival. If your item is damaged, defective, or you received the wrong product, contact us immediately at dreamwear987@gmail.com so we can resolve the issue quickly.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Used nightwear / lingerie / intimate wear

• Personalized or custom-made products

• Sale items

• Gift cards

If you have questions about your item, please contact us before purchasing.

Exchanges

The fastest way to exchange an item is to return the original product (if eligible) and place a new order.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved.

If approved, the refund will be sent to your original payment method within 10 business days. Please note that banks or card providers may take additional time to process the payment.

If more than 15 business days have passed since approval, please contact us at dreamwear987@gmail.com.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery for any reason, provided the item is unused, unworn, with tags, and in original packaging.